RefundPolicy

By ordering from Tirhut Food, operating under the trade name TIRHUT FOOD AND HOSPITALITY, this refund policy applies.

1. Eligibility

  • Refunds are considered for incorrect, damaged, or missing orders.
  • Customers must notify Tirhut within 30 minutes of delivery for refund requests.

2. Process

  • Provide order ID, contact details, and photographic evidence (if applicable) via WhatsApp (+91 9810252303) or email.
  • Tirhut will investigate and notify customers regarding approval or rejection of the refund request.

3. Approved Refunds

Refunds will be made to the original payment method within 5-7 business days.

4. Non-refundable Circumstances

  • No refunds for taste preferences, minor delays, or canceled orders after preparation.
  • Orders placed with incorrect delivery information provided by the customer are not eligible.

5. Partial Refunds

Partial refunds may be issued at Tirhut's discretion for incomplete orders.

6. Contact

For any issues, reach out via WhatsApp (+91 9810252303) or email (thetirhut@gmail.com).

Call 9810252303WhatsApp 9810252303